Free Broadband?
So TalkTalk have launched their free broadband service at last. We all knew this was on the way, but I had suspicions over how good it would be when it arrived.
The verdict? Well, its not too bad.
Of course you have to subscribe to their landline telephone service, and their talk plans, but both of these are quite competitive. The line rental is £11 - the same as BT's line rental (and necessary for ADSL), and the talk plan is £9.99 per month, which includes unlimited UK landline calls (anytime) and unlimited international calls to 28 countries (and quite good ones too!). Also included is 2 Nectar points for every pound spent and inclusive voicemail.
The downsides - well if you aren't within reach of their LLU network (check here then it's another £10 per month.
Oh, there is also a one-off £30 connection fee.
And an 18 month contract.
But other than that, it looks pretty good. The caveats I would ask you to consider are:
- what will the service be like if thousands take up this offer? Their network could become contended quite quickly.
- what will their technical support and customer service be like if, as expected, their customer numbers grow quickly. History has taught us that it will become poor - quickly.
- If you want to change from CPW warehouse in the future, you will have to wait for the 18 month contract to be completed, or pay the rest of the fees in advance - a lot of money!
if you are happy with the above, I would say go for it. Sadly, I am not in range of their LLU, and are never likely to be, so will think twice about it, but for others, it could be very tempting.
The verdict? Well, its not too bad.
Of course you have to subscribe to their landline telephone service, and their talk plans, but both of these are quite competitive. The line rental is £11 - the same as BT's line rental (and necessary for ADSL), and the talk plan is £9.99 per month, which includes unlimited UK landline calls (anytime) and unlimited international calls to 28 countries (and quite good ones too!). Also included is 2 Nectar points for every pound spent and inclusive voicemail.
The downsides - well if you aren't within reach of their LLU network (check here then it's another £10 per month.
Oh, there is also a one-off £30 connection fee.
And an 18 month contract.
But other than that, it looks pretty good. The caveats I would ask you to consider are:
- what will the service be like if thousands take up this offer? Their network could become contended quite quickly.
- what will their technical support and customer service be like if, as expected, their customer numbers grow quickly. History has taught us that it will become poor - quickly.
- If you want to change from CPW warehouse in the future, you will have to wait for the 18 month contract to be completed, or pay the rest of the fees in advance - a lot of money!
if you are happy with the above, I would say go for it. Sadly, I am not in range of their LLU, and are never likely to be, so will think twice about it, but for others, it could be very tempting.
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